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Terms

TERMS AND CONDITION

TERMS AND CONDITION TO THE MEMBERS:

Please read and understand all the terms and condition below about your access to www.terengganu.gov.my portal and the used of this services as shown. You will be automatically attached to the terms and and condition after access to the portal and if you are not agreed with the terms and condition, you have to stop the access to this services immediately. The access to this portal and the used of the service is related to the terms and conditions all times.

1.DEFINATION

“Registered User” means any person that register with Terengganu.gov.my and have the user ID “T-eG account”. The user can register through online at the www.terengganu.gov.my. The register user can access any internet that is provided by the portal. “User ID” means the introduction word between 5- 40 alphanumeric characters used by the register user to access their T-eG account. “Password” means 5–30 alphanumeric characters that only the user knows and used it with the user ID to authorised the acces to the T-eG account . “UPMN” means states departrment of information management that responsible managing the www.terengganu.gov.my portal. “terengganu.gov.my” is the portal website of Terengganu Goverment. “My Page” is the private page of the registered user that provide the name list of internet services provided by www.terengganu.gov.my portal according to the terms and condition. “Internet Services” is the facility and services that is provided by Terengganu.gov.my or any other states department and agencies through the portal based on times to times. “deopartment and states agencies” is the party that provide the services to e-perkhidmatan and e-payment through the www.terengganu.gov.my portal.

 2.USER ID AND PASSWORD

The T-eG account can be access by using the user ID and the password. User are not allow to share the user ID and password with another user. Any user of the user ID and the password will hold the responsible towards any action, transaction or wrong doing that is made using those identification.

 3.END OF SERVICE

The government of Terengganu states have the right to terminate or end the services any time and for any reason without giving the notive to any user or any third parties that brake the rules.

 4.FEES

The Government of Terengganu States did not give any charge when the user access to the portal and the T-eg account if the user agreed to admit the power of the Government of Terengganu States. The Government of Terengganu States also have the right to give any charges to any service to the user. The user will get the notice from the Government of Terengganu States before make any charge to the user. Any charges from the bank or payment gateway when the user make payment through the online will be the responsibility of the account holder.

 5.PRIVATE INFORMATION

The Government of Terengganu States must keep all the information as a private and secret information and also keep the orginality of the data. It is to protect the data based on the term and condition in give the best service to the user.

 6.HYPER RANGKAI

Hyper branch from or to the other web outside this portal is to make the user easy to use. The hyper branch is provided by the third party that is not under the government. The Government of Terengganu States will not take any responsibility about the content in the web. Any other hyper branch in the portal is not consider as valid. The risk will be taken by the user.

 7.INTELECTUAL PROPERTIES

Any text, image,graphic, audio file, animation file video file and its arrangement will be consider as the properties of the Government of Terengganu States. It will protect under the law of Malaysia intelectual properties or inetrnational law that is used. Every single details in the portal cannot be change, copy, send, view, display, sold and used as a comercial in any condition without any legal permition from the Government of Terengganu States. User are restricted to upload the hyperlink to the portal or any other web, or plagirism any content of this portal to the other server.

 8.INDEMNITI

User must agreed to take full responsibility for all the loss and cannot include it with the Government of Terengganu States officer to any loss of expenses and the cost (including the cost of the law and the expenses that aleady being paid) that might be happend in case of breaking any terms and condition by the user.

 9.EXCUSES

In any case of failure from the goverment to empower any act under the terms and condition in any reason, this will be not an excuse for any right towards the customer.

 10.LIABILITY EXCUSES

The Government of Terengganu States will not take any responsibility for any loss, injured or damaged that occured in contract, strict liability or any rules that include but not limited in

 11.AMENDMENTS

The Government of Terengganu States have the legal right to change (including limit, replace and cut) the portal content and services or end and limit the access or the usage anytime. The written notice will be sent to the user by the Government of Terengganu States.

 12.LAW

The terms and condition must be defined and related with the Malaysia laws.

 13.DATA USED

The Government of Terengganu States will collect and keep all the personal information or any other information about the user to be used in the services.

 14.VIA INTERNET AND E-MAIL

The security of the information that is sent through the internet will not be guaranted by the Government of Terengganu States. The Government of Terengganu States did not responsible for any loss that related to the user who used the internet to sent the messages. The problems related to the internet will be occured when there is no electricity, late submission of data and mistake in sending the data. The Government of Terengganu States will not responsible for any failure that occured out of the control that disturbed the message transaction.

 15.SYSTEM/SERVER DOWN

The Government of Terengganu States did not responsible for any problem, lateness, failure, mistake or loss of data that is made by virus or something that can broke down the computer system. The user must create their own data back up and also must make the virus scan before use the computer.

 16.TERMS AND CONDITION

User automatically agree to bear all the risk when use the services and accept it without any condition about all the risk that might occured without be plan. If there is any doubt between malay and english version about the terms and condition, any information that is stated in the pamplet related to the services, malay version will be the references.

 ANY INQUIERIES RELATED TO THE TERMS AND CONDITION CAN BE SENT TO THE ADDRESS BELOW:

Through letter:

UNIT PENGURUSAN MAKLUMAT NEGERI, PEJABAT SETIAUSAHA KERAJAAN NEGERI TERENGGANU, TINGKAT 2, WISMA DARUL IMAN, 20503, KUALA TERENGGANU.

Office : 09-6231957

Fax : 09-6237485

E-Mail : webmaster@terengganu.gov.my