Achievement of Client's Charter Terengganu State Forestry Department For Year 2023
Achievement of Client's Charter Terengganu State Forestry Department For Year 2023
Achievement of Client's Charter For January 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 3 | 0 | 3 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 3 | 0 | 3 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For February 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 7 | 0 | 7 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 7 | 0 | 7 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For Mac 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 10 | 0 | 10 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 10 | 0 | 10 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For April 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 6 | 0 | 6 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 6 | 0 | 6 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For May 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 2 | 0 | 2 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 2 | 0 | 2 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For June 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 3 | 0 | 3 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 3 | 0 | 3 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For July 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 5 | 0 | 5 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 5 | 0 | 5 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For August 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 9 | 0 | 9 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 9 | 0 | 9 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For September 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 6 | 0 | 6 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 6 | 0 | 6 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For October 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 4 | 0 | 4 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 4 | 0 | 4 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For November 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 8 | 0 | 8 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 8 | 0 | 8 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
Achievement of Client's Charter For December 2023
| No | Client Charter | No. of Activities That Achieved The Target | No. of Activities That Not Achieved The Target | Total | Remark |
| 1 | All applications to produce forest products or the exercise of wood-based factory will be processed in accordance with the established procedures. | 16 | 0 | 16 | |
| 2 | Licence to produce forest products will be issued within a period not exceeding six (6) months from the date of approval, after all the conditions of approval are complied with. | 16 | 0 | 16 | |
| 3 | License to carry the wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of the built factory after fulfilling all the conditions of approval. | 0 | 0 | 0 | |
| 4 | Decision on the application for licensing extensions with issues of forest or wood-based factories to be given within a period not exceeding one (1) month from the date of application. | 0 | 0 | 0 | |
| 5 | Provide information and feedback received from the public. All complaints upon forest offenses will be acted within a period not exceeding three (3) days. | 0 | 0 | 0 |
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